Artists got an unpleasant surprise when they opened Photoshop this week, as they were shown a pop-up window asking them to agree to new terms of service. Among the changes: Adobe now says it has the right to access customers’ content through “automated or manual methods.”

Now it’s true that when we use cloud services, we sacrifice a certain amount of privacy. And it’s not unusual for social networks, for example, to claim similar rights — when you share your photos on Facebook, you’re also giving Facebook the right to use those photos. But we’re not talking about your personal Facebook or Instagram photos; Photoshop is used by many, many professional artists for their livelihoods. They might also be working on sensitive or confidential material.


The moment you upload your data to some company cloud you no longer have control over it. They can use however the want it.

  • Zos_Kia@lemmynsfw.com
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    5 months ago

    I’ve worked on a couple of Saas in Europe and thankfully GDPR has shaken things a lot. What you have to look for is terms of use where you are the controller, and the Saas is only a processor. In that case they don’t have the right to use the data you generate for their own purposes. This generally excludes telemetry like product analytics and logs, but even those must not include any user data, just an opaque id and technical informations.