Tesla was dealing with 2,000 cases a week amid a surge in driving-range complaints from frustrated customers, report says /::Elon Musk’s EV company aimed to shut down customer complaints about driving range, Reuters reported, citing people familiar with the matter.

  • Orphie Baby@lemmy.world
    link
    fedilink
    English
    arrow-up
    11
    ·
    1 year ago

    Sue the shit out of them. Class-action lawsuit. A few billion dollars from Musk’s endless fortune. They’re blatantly lying, then shutting down thousands of complaints.

    • Yendor@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      10
      arrow-down
      3
      ·
      1 year ago

      Tesla don’t get to decide how they rate their mileage - they have to follow the EPA testing procedure. If they use any figure other than the EPA figure, they’ll be breaking the law.

      The fact that the EPA testing procedure doesn’t match real-world conditions is the problem. And it’s not one Tesla can solve.