• TheDoctorDonna@lemmy.world
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    10 months ago

    In my experience they don’t refund if the driver is 20 minutes late because they went the wrong way or because they decided to take multiple orders. I’ve even had them drop my food off at the wrong place when I was standing right outside my door waiting for them. The people at the other place tried to tell the driver it didn’t belong to them but he just left it with them and left, my neighbour gave it to me. When I complained Door Dash said that because I got my order there was nothing they could do.

        • KevonLooney@lemm.ee
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          10 months ago

          If you only have those options, it means you live in the middle of nowhere. How can you not have GrubHub or Uber Eats? Those are the only good ones. I would definitely use the in-house delivery before Doordash. Never even heard of the other one.