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the HR drone could’ve probably explained it better, but it’s possible for the background blur effect to distort a close up img on camera of a document, such as for I9. I recently went through a verification of my documents and had to do the same thing, except I made the call to unblur and immediately my docs were verifiable via camera.
Likely policy is to ask for blur effects to be disabled to remove the possibility of interference in be able to actually see/verify docs.
potato bread/buns are great! Try it if you ever get a chance