We have a 30 day return policy, so if you don’t like the Linux experience, you can return it for a refund. Customers have access to free customer support that can help with any issues you encounter. This is also an official community, so I may answer questions asked about Pop!_OS here.

We do make an effort to make Pop!_OS viable as a first-time Linux experience. The system defaults are already optimized for desktop performance, packages for hardware support are installed by default, and various changes have been made to GNOME to improve UX. Such as the system76-power service which provides toggles for hybrid graphics laptops, and battery profiles.

I’ve used a few different flavors of Linux, and I now use a System76 with Pop OS for work, and I’m quite happy with it. I don’t feel any need to change to anything else.

You don’t need to buy a new computer just to learn Linux. You can create a bootable flash drive and install it on an external SSD and boot from the SSD when you need to use Linux. If you don’t want an external SSD, you can dual-boot and keep Linux on a separate partition on your machine.

In terms of distros, I’d recommend Ubuntu or Pop!_OS to get started with. Other distros like Elementary OS, Linux Mint, or Debian can be suitable as well.

I put Pop!_OS on a laptop for my (elderly) mum and she used it for years, never had any issues, every now and then I’d tell it to update to the new version and everything was just fine. In the same time period I would have had to fix a windows install several times.

I bought one of the tall meerkats in 2021 and have had no issues with it so far. The thing is fantastic for a work from home setup. It barely takes up any space on my desk and runs so smoothly for anything from basic office tasks (libreoffice, only office, office365 pwa whatever ya use), to analyzing MRI datasets, to light gaming, i.e. Stardew valley type games. Absolutely love the thing!

Edit: would also like to add that pop is super user friendly and a great choice as a beginner distro

Pop is a great starting point. Others have mentioned Mate, Cinnamon, or Ubuntu, and those are likewise pretty easy to start with. Pop is the one that I install on my kids’ and parents’ computers, because it’s that easy, and it’s also the one that I use daily because it has some key features (I’ll say below).

Hopefully by now you’ve already read or watched some videos about differences between using Windows and various Linux distributions. If not, here’s one channel on TilVids (a fediverse version of youtube) that I think has some useful stuff: https://tilvids.com/c/thelinuxexperiment_channel/videos

This video from System76 also gives a short and straightforward intro to the pop desktop environment:

[Edit: actually, I should link to the pop os info page because the explanations there are more up to date.]

Here are my key features, in order of how I think a new user might care about them:

• the launcher: Other linux distros have a similar one, but pop’s is a little more streamlined. On pop and the other distros with launchers, it’s a little different and I think a lot better than the Windows/Mac versions. It’s worth learning about and using.
• virtual desktops: All linux distros have this, and if you haven’t used them before I highly recommend taking the time to get used to them. Pop has some nice features to make switching workspaces a little easier, but they might be the same or similar to other distros (I’m not sure).
• pop shop: Most linux distros have a similar thing, and actually I think Pop’s version is a little worse (a little more laggy/buggy). But, as an interface for finding the software you actually want to install, it’s way better than the windows/mac app stores. This is another thing that’s worth learning and using, even though it’s different. You might have seen a lot of arguments online about flatpak v.s. snap v.s. appimage (if not, don’t bother). For a beginner, I think it’s now worth suggesting to just use flatpak apps whenever possible, and you can find them in the pop shop.
• nvidia drivers: Only relevant if you have nvidia graphics, but if you do, the pop disk image with those drivers already integrated is much easier than figuring out how to set them up in other distros.
• window tiling: Pop is the only distro that makes this so easy to set up and use; at first I thought it would be terrible, because it’s so different from what I was used to, but for productivity it’s actually much better. Now that I’m used to it, I really miss it in other desktop environments. (It’s possible to install a similar thing on other distros–this is linux after all–but my impression is that it’s kind of a hassle.)