Not mine but this is actually what I did too.

I said I plan to charge back on my credit card. They threatened that if I did that, they can’t promise my account wouldnt be flagged.

I said “bet” and they removed the cancellation fee and cancelled the service.

  • mrfriki@lemmy.world
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    3 months ago

    It’s been roughly 8 years since I last paid for an Adobe subscription. The subscription period was over and yet they renewed it unilaterally. A whole year nonetheless.I called my bank, explained the situation, alleged scam and asked for a refund and to forever block any attempt from Adobe to charge my credit card. No only they agreed right away (which actually surprised me). They said that they have received a lot of similar request from other customers, all coming from Adobe.

  • PythagreousTitties@lemm.ee
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    3 months ago

    Well yeah, there isn’t a company in the world that likes charge backs. Just be aware that by doing it you’re cutting off any possibility of doing business with that company in the future.

    Your bank isn’t a fan of them either. So if you go on a charge back spree they’ll notice and could stop issuing them for you.