Any time saved by ordering online and picking up the order has vanished chasing customer support people to fix something that would have taken a few seconds through their website.

  • eezeebee@lemmy.ca
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    8 months ago

    I tried ordering online and picking up at the store twice. Both times there were complications and I ended up having to call customer support, and waiting in the parking lot for nearly an hour. Walmart does not give a shit and they know they’re too big to fail.