Any time saved by ordering online and picking up the order has vanished chasing customer support people to fix something that would have taken a few seconds through their website.

  • Showroom7561@lemmy.caOP
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    8 months ago

    “The service” in this context, would simply be another Walmart page. A page which also just happened to be one where I’d start the process of getting money back.

    It was not a page to actually process any transactions, but to start the process of requesting a refund.