Hi,
I just bought a brand new LG Gram. For the 2 minutes that I used Windows, the speakers worked fine. Since I installed pop OS the speakers don’t work at all. I even tried reinstalling the whole entire OS and they still aren’t working.
Thanks in advance!
This appears to be a common issue with the LG Gram. I found the following thread on the Linux Mint forums:
https://forums.linuxmint.com/viewtopic.php?t=401957
This lead me to an upstream bug report in the sof project (audio firmware):
https://github.com/thesofproject/linux/issues/4363
In this bug report, a user reported running a script that used the hda-verb command to configure the firmware worked around their issue and produced sound. Details about this script can be found on the Fedora forums here:
https://forums.fedoraforum.org/showthread.php?331130-Fixing-ALC298-audio-(no-sound-from-speakers)
Anyway, YMMV with this, but I guess this shows why buying hardware that supports Linux out of the box can make life easier. Good luck!
Thank you so so so so much for all this research!!! But it’s not letting me move the file to /usr/local/sbin and I also don’t understand the step after that. Again, thank you so so much!!!
You may need to use
sudo
to move the file there since it is a system directory.Otherwise, if you could provide a screenshot or a paste of the error, we may be able to help you further.
Genius! I got it to move but I don’t understand the next step, and also the sound still isn’t working even though I pressed ‘run as program’.
To test out the script, you can do
sudo /usr/local/sbin/necessary-verbs.sh
. See if that works.If it does, then I can explain about the Systemd unit.
This is what I get when I type that command https://paste.sh/LO5_DWqx#lF9KhOFkNlg4x8kiK1DiHKeu
Thanks again so so much!
You probably need to install the package with the
hda-verb
command:sudo apt install alsa-tools
After you do that, try to run the script again and see if it works.
The script worked ran this time but there’s still no sound. :-( Thank you so so so much though, I really appreciate your help! Let me know if you’ve got any other tricks up your sleeve ;-)
Did you try the audio troubleshooting from the Pop! Documentation?
Thanks. I went through everything and nothing helped, so i ended up here http://alsa-project.org/db/?f=cfe7c5cf3476caed4ce97187f04e2393aa009385 Thank you to anyone who understands it and can help :-)